Your privacy matters to us. This page explains exactly what personal information jollywin collects, why we collect it, how it is used, and what rights you have as a player based in the Philippines. Read on to stay fully informed.
When you register an account on jollywin, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data such as deposit andwithdrawal records, betting history, and session activity logs. We may also collect technical data such as your IP address, device type, browser version, and operating system to help us maintain platform security and improve your overall experience. All information collected is limited to what is strictly necessary for the operation of the platform and fulfilment of our legal obligations under Philippine law. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. You will always be informed at the point of collection if any additional data is being requested and for what specific purpose.
The personal data we collect is used primarily to create and manage your jollywin account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure compliance with applicable gaming regulations in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transactional and session data is analysed internally to detect fraudulent activity, prevent money laundering, and protect the integrity of our platform for all players. We may use aggregated, anonymised data to improve our products, optimise the user experience, and develop new features that better serve Filipino players. We will never use your personal data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.
jollywin does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their contracted services. All third-party partners are required to handle your data in accordance with applicable Philippine data protection laws and are bound by strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored using robust encryption at rest. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks to our systems. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jollywin account and to keep your login credentials confidential at all times.
As a registered user based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), including the right to be informed about how your data is processed, the right to access the personal information we hold about you, and the right to request corrections to any inaccurate or incomplete data. You also have the right to object to the processing of your personal data in certain circumstances, and the right to request the erasure of your data where it is no longer necessary for the purposes for which it was collected. To exercise any of these rights, please contact our support team using the details provided at the bottom of this page, and we will respond to your request within the timeframe required by applicable law. We are committed to handling all data subject requests promptly, transparently, and in full compliance with Philippine data protection regulations.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transactional records are typically retained for a minimum of five years following the date of the transaction in accordance with regulatory obligations. When your data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the closure of your account, we will process your request and delete or anonymise your personal data in accordance with our retention schedule and any overriding legal obligations. You may contact our support team at any time to enquire about the specific retention period applicable to your personal data.
jollywin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users through a prominent notice on the platform or via the contact details associated with your account. Your continued use of the platform after any such changes have been published constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we handle your personal information. The date of the most recent update will always be displayed at the bottom of this page, and previous versions will be available upon request.
Last reviewed: 2025. For privacy-related enquiries, please contact our support team at support at jollywin.id.
Got questions about how your information is handled? Our support team is ready to help. Or if you are ready to get started, joining jollywin takes less than two minutes and your account is protected from day one.